How To Professionally Ask For Time Off When You Have An Illness?

Feeling under the weather but need to keep it professional? Learn how to request sick leave with grace, clarity, and a touch of finesse!

Dr. Syed Hashir Javed
6 min readNov 29, 2024

Illness can strike at anytime and may come with almost no warning, rendering the individual incapable of working for themselves or fulfilling their professional expectations. Be it the case of flu or a serious ailment, the individual needs to have a proper procedure of asking for sick time off. This will enable that person to take care of their health while keeping their boss happy.

A very tensed employee on his desk with his laptop on a call with his boss discussing about his health condition and trying to convince his boss for medical leaves.
An employee on a call with his boss discussing about his health condition.

In Australia, work policies and laws for medical leaves are defined very nicely, which protects the employees and gives them a lot of help. However, understanding these laws and how to use them efficiently is the key. This blog will walk you through a step-by-step way to request medical leave due to bad health. This makes sure you handle the situation with confidence and professionalism.

What steps can you take to get medical leaves with ease?

You can follow below steps which will help you to get medical leave effectively which ensures smooth approval while maintaining professionalism and workplace balance.

Step 1: Know company rules and policies

Before requesting time off, familiarize yourself with your company’s sick leave policies. These policies are often outlined in employee handbooks, contracts, or internal HR systems. Being informed will help you follow the correct procedures, reducing the chances of your request being delayed or denied.
In Australia, under the Fair Work Act, full-time and part-time employees are entitled to 10 days of paid personal leave per year, which covers both sick and carer’s leave.

Step 2: Tell your employer quickly

Timely communication is important when requesting sick leave. You need to tell your boss quickly when you find out that you need a leave, even if is for one day. Prompt notification helps your employer manage workloads and arrange cover if needed.
There are many means of communication you can use:
1. Email:
Gives you a written record of your leave request so that the communication is clear with no misunderstandings.

2. Phone:
It is a direct and one-to-one way to contact especially if the situation is difficult.

3. Workplace Portals:
Some companies use platforms like Workday or BambooHR to manage leave requests, allowing for streamlined processing.

Step 3: Provide all documents that are needed

In many cases, employers will require evidence to approve your sick leave. A medical certificate from a doctor is typically sufficient, though some companies may also accept other forms of evidence like hospital discharge summaries or medical reports.

Representation of an employee’s medical report and doctor’s prescription which is overviewed by his manager.
Representation of an employee’s medical report and doctor’s prescription

In Australia, telehealth services allow you to obtain medical certificates without needing to visit a doctor in person. This option is particularly useful if you’re too unwell to leave your home.

Step 4: Discuss a handover plan

If your illness requires an extended absence, discussing a handover plan with your manager is a professional gesture. This ensures that your responsibilities are covered, minimizing disruption to the team.

Step 5: Confirm the leave approval

Once you’ve submitted your request, ensure you receive a clear confirmation from your employer or HR. This helps avoid any confusion regarding your leave dates and keeps everyone aligned on your absence.

How to Create an Effective Handover Plan?

1. Identify Key Tasks:

List critical tasks that need immediate attention.

2. Assign Temporary Responsibilities:

Suggest colleagues who can take over specific duties.

3. Document Procedures:

Provide each and every step of the project that you want your team to do in your absence so that the projects goes well without any problem.

4. Coming back to work after medical leave

Coming back to work after your medical leaves is a very responsible thing and is more than just doing your duties. Properly getting along in the work helps you and your team to take up things easily.

How can I ensure a smooth return from leave?

1. Communicate your readiness:

Inform your manager of your return date well in advance.

2. Update your health status:

If relevant, provide a brief update about your health and any ongoing limitations.

3. Review Pending Tasks:

Before returning, review any tasks or projects that were put on hold during your absence. This will help you reintegrate more effectively and prioritize your workload.

4. Seek Feedback from Your Manager:

Discuss your return with your manager to understand any changes or updates in team priorities and expectations during your absence. This helps align your focus and ensures a seamless transition.

5. Monitor Your Health:

Pay attention to how your body responds as you resume work. If you experience any difficulties, communicate them to your manager early and consider temporary adjustments to your workload.

Some mistakes you should not do

While requesting sick leave is straightforward, certain mistakes can create unnecessary complications. Hence, it is important know some of these common mistakes before asking for a leave.

Mistake 1: Waiting Too Long to tell your manager

Delaying your sick leave request can cause problems in the process and create a lot of stress for your team. Always communicate as soon as you know you need time off.

Mistake 2: Not able to give the documents needed

If you are not able to give documents such as doctor’s prescriptions or medical certificates then, your leave request can be cancelled. Make sure you understand your company’s documentation needs and give them quickly.

Mistake 3: Oversharing Personal Details

While transparency is appreciated, sharing too much information about your medical condition is unnecessary. Stick to relevant details like the duration of your absence and the type of documentation you can provide.

Mistake 4: Not Following Up on Your Request

Assuming your request has been approved without confirmation can lead to misunderstandings. Always follow up with your manager or HR department to ensure your leave has been processed correctly.

Mistake 5: No following the re-entry process at the office

Some organizations have specific return-to-work procedures, such as health assessments or phased returns. Ignoring these can create friction with your employer. Ensure you’re aware of and comply with any reintegration policies to facilitate a smooth return.

Understanding Your Rights Under Australian Law

Australia has robust employee protections when it comes to sick leave. Here are a small details of your rights:

1. Paid Sick Leave:

Full-time and part-time employees are entitled to 10 days of paid personal leave annually.

2. Unpaid Leave:

Casual employees can take unpaid sick leave without fear of losing their jobs.

3. Protection from Discrimination:

It is unlawful for employers to discriminate against employees based on their health status.

An Employee overviewing the health and safety policies of his organization on a PC screen to understand the policies and plan for medical leaves.
An Employee overviewing the health and safety policies of his organization.

For more detailed information, visit the Fair Work Ombudsman website, which offers comprehensive guidance on employee rights and employer obligations.

Conclusion

Asking for medical leave is important to have a work-life balance and good health. Knowing the policies of your company, good communication, and providing the documents needed will help you take your leave professionally.
Having a good health is a very important part of your life. Keeping it in first place helps you to perform well in your work over the long run.
For more insights on workplace health and communication, subscribe to Panraa Clinic’s newsletter and stay updated on best practices for managing your well-being at work.

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Dr. Syed Hashir Javed
Dr. Syed Hashir Javed

Written by Dr. Syed Hashir Javed

FRACGP-qualified Family Physician with a focus on Urgent Care, committed to delivering expert, patient-centered healthcare with compassion and excellence.

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